Translation of System Generated Documents
This article outlines which documents will appear in which language to which type of user under which conditions.
The general rule of thumb is that a preview of a document will always be displayed in the language of the person viewing it.
When a document is sent it will be in the language of the person receiving it.
This ensures that the person previewing it can check for any errors which they may not be able to do if they do not speak the recipients language.
Step-by-step guide
There are a few exceptions though, when the document is intended to be printed out. These include:
Document | Previewed in Language of | Sent in Language of | Comments |
Customer invoice / Credit Note | Admin User | n/a | Once an invoice is issued it is always displayed in the customer's language. |
Delivery Note | Customer User | n/a | The Customer User in this case would be the 'Contact' on the Project. |
Customer Quote | Admin User | Customer User | The Customer User in this case would be the 'Contact' on the Project. |
Customer Confirmation | Admin User | Customer User | The Customer User in this case would be the 'Contact' on the Project. |
Supplier RFQ | Admin User | Supplier User | |
Supplier PO | Admin User | Supplier User |