Pageflex security information

1. The data centre facility at Pulsant is one of the most efficient commercially available data centres in the UK, achieving a design PUE of 1.2 also ranks it amongst the most efficient in the world. It offers the ultimate in security, reliability and connectivity in a managed and carrier neutral facility.
2. High Efficiency Cooling: Using increased temperature regimes and evaporative cooling techniques, providing high-energy efficiency along with variable speed control on fans and pumps to closely match the power demand. Advanced metering has therefore been installed in all distribution boards to provide a full energy monitoring capability within a central control, monitoring and reporting software system.
3. Power & Generators: The incoming power supply comprises two independent 11kV supplies (A&B) connected to private HV package substations operating as an open ring. The main 11kV supplies are backed up by N+1 stand-by generators and N+1 UPS systems (also remotely monitored).
4. Network Connectivity: A carrier neutral facility with 30 telecommunication carriers providing network and service independence.
5. Fire: The facility is equipped with VESDA fire detection which continuously samples the air for smoke particles. In the event of an alert there is installed a FM200 suppression system.

The data centre is certified to ISO 27001 to a level of coverage that maximises our scope as a data centre and managed services operation. Achieving ISO 27001 to this high level of coverage gives us the reassurance that our operations and approach to security are aligned to a recognised, international standard. The security management includes regular senior management reviews, aspects of personnel security such as awareness training and vetting, and an internal audit programme to ensure effectiveness of controls.

1. Physical Security
• Dedicated 24/7 SIA (Security Industry Authority) qualified security personnel.
• 24/7 manned reception with internal data centre patrols.
• Continually monitored state of-the-art CCTV system covering internal, perimeter and neighbouring areas of the data centre.
• Access to the data centre is through industry standard two-factor authentication
• Proximity card and physical key controlled areas
• Restricted/high secure internal areas including cages and vaults.
• Appropriate perimeter security lighting.
• Limited ingress and egress points.
• Intruder alarms.
• Strict access controls procedures, with associated physical key and card management procedures.
2. Technical Security
• Proactively monitoring core systems on a 24/7 basis with our enterprise class monitoring system
• Secure and highly available network design using enterprise class Cisco equipment.
• Scheduled centralised patch management on all systems covering both operating systems and common applications and services
• Active, ongoing programme of risk management, security incident management and security audit programme as part of our ISMS.
• Security conscious workforce, including Information Security Manager role.