The Claritum platform provides a default Standard Workflow, but also allows the Service Provider to create different types of Project workflow for different Quote Request products within a Customer Catalogue (see Catalogue Management > Create / Edit Quote Request).
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From the main menu, select Configuration > Projects.
Expand title The Configuration: Projects page displays. 
To create a new workflow, click the New Workflow button.
Expand title The New Workflow page displays 
To edit an existing workflow, click the Workflow Name or the edit icon
for the workflow.Expand title The Edit <Name> Workflow page displays 
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