If the Supplier does not have access to the system for whatever reason, the Service Provider can complete the invoice for them.
To view the invoice, click the 'Not received' link.
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If you see this message: it means you haven't clicked the Job Completed button on the Supplier PO tab. You can click that button or click the message. Clicking either will result in this warning message:
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The Supplier Invoice page displays.
Complete the invoice and click the Receive Invoice button.