If the Supplier does not have access to the system for whatever reason, the Service Provider can complete the invoice for them.
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To view the invoice, click the 'Not received' link.
Expand title If Invoice Number not showing... If you see this message:
it means you haven't clicked the Job Completed button on the Supplier PO tab. You can click that button or click the message. Clicking either will result in this warning message:
- Click the Yes button.
The Rate Supplier box will display.
- Set the Quality, Schedule and Budget star ratings by clicking the stars, and add Comments as desired.
Note The ratings and comments are only visible to Service Provider administrators. Their purpose is to allow Service Providers to keep a record of Supplier quality to help guide their selection of Suppliers on future projects.
The Supplier Invoice page displays.
- Click the Yes button.
- Complete the invoice and click the Receive Invoice button.