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This is where the Service Provider Administrators' settings can be configured.




  1. From the main menu, select Administrators.

     The Administrators page displays

  2. Click the New Administrator button.


Details

 Click here to expand...

On the Details page, complete the required fields and click Save.


<<Not sure what Group refers to here. Not a 'cost-centre' type customer user group. Is it the Group that the Administrator administers? Should you be able to select them from a drop down of customer groups?>>

New Customer Details

The only mandatory field is Email. The other fields are to be completed at the discretion of the Service Provider. Some fields will be useful to one Service Provider, but not another. Fields can be easily edited after a Customer is created.

Permissions

 Click here to expand...

This is where you can configure the various Administrator functions (what the Administrator can and can't do in the system).

The Administrator functions aren't described here as a full description for each one is provided on the Permissions page itself. 


Customers

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This is where you can specify which Customers the Administrator can access. Customers can be added and removed.

Add a Customer

  1. Start typing the Customer name in the input field. When the name appears, select it.

  2. Click the Add button.

  3. Click the Save button.

Delete a Customer

  1. Click the delete icon 

    next to the Customer.

  2. Click the Save button.


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