Claritum allows administrators configure a latest news page which will be presented to customers when they login to the customer portal. Administrators can add separate news articles per portal so specific customer users will see a specific set of news.
The latest news is displayed to the customer as a list of all of the most recent news articles published. Administrators can also setup a ticker where selected news articles will scroll across a section of the page.
Administrators can also customise other existing pages on the customer portal to incorporate the latest news functionality.
Configuring the Latest News page
To add ‘Latest news’ as a menu option on the customer portal, first an administrator will have to make the page visible
Navigate to ‘Configuration > Portals'
Click on the name of any customer portal to start configuring that portal
Tick ‘Show latest news in Customer Portal' to enable the latest news functionality. This will add an option to the menu in the customer portal called ‘Latest News’
Customising the Latest News page
Administrators can customize the look and feel of the latest news page to match their own style
Navigate to ‘Configuration > Portals’
Click on a customer portal name to start configuring that portal
Click the ‘Content tab’
Select ‘Latest News’ from the drop down list
The code for a news ticker or a list of new articles is already setup by default. If you are editing the page you can either keep both options or remove the code for either option that you don't require. You can use the WYSIWYG editor to add your own branding, images or text and format them as required
Adding Latest News Articles
Administrators will need to add their own news articles for them to appear on the latest news page. Administrators can add separate news articles per portal so customer users will only see news relevant to them
See ‘Configuration > Portals’
Click on the ‘Articles’ link in the news column
Click new article to begin creating and configuring your article
New Article Settings
Portal - Choose the portal this article should appear on. Begin typing and Claritum will begin suggesting portals
Title - The title of the article which will be shown to customer users on the portal. If you are using the slider view option then customers will only see the articles Title
Summary - Enter a brief summary of the article. This will be shown to customers if you are using the news list view, customers will see the full article once they click on the news entry
Show on ticker - Configure whether this news article appears on the ticker on not
Content - This is where the user will actually add the article itself. They can use the WYSIWYG editor to add images or links and they can format the text of the article and this formatting will be reflected in the news article on the customer portal
Advanced usage
Administrators can modify the default code for the news ticker or list, administrators can use the following parameters
News Slider
News List