Severity | Target SLA Resolution | Performance (Last 3 months) | Performance (Last 12 Months) | Jan 23 | Feb 23 | Mar 23 | Apr 23 | May 23 | Jun 23 | Jul 23 | Aug 23 | Sept 23 | Oct 23 | Nov 23 | Dec 23 |
Critical | 8 hours | 100% | 100% | ||||||||||||
High | 24 hours | 100% | 100% | ||||||||||||
Comments | Excludes Beta releases |
General
Content
Integrations