The Service Provider receives a Rate Card item from a Customer and finds the item in the Catalogue. The next step is to complete a Quote Request form for the item. The Quote Request form consists of the following sections:
Project Details
Quantities
You can select up to three quantities to be quoted per Rate Card Quote Request.
Options
You can select one of a range of pre-defined options for the Rate Card item. Options will differ between item types.
Delivery Details
Delivery Date / Time
The Delivery Details section allows the Service Provider to specify the time and date of delivery to the Customer.
- Select the Delivery Date box.
A calendar will appear.
- Select the date the product needs to be delivered to the customer.
- Select the delivery time.
- Use the increment hour and increment minute arrows to set the time.
NOTE: The time uses the 24 hour clock.
Delivery Address
The Delivery details section allows the Service Provider to specify the delivery address(es) for the products. The address is set automatically when the (mandatory) Customer name is entered into the Contact field in the Project Details section. Both the address and FAO (For the Attention Of) field can be edited.
Edit FAO
- Select the text in the FAO field and delete / edit it.
Edit Address
- Click the Edit button.
- Edit the address fields and click the Save button.
Search Address
- Click the Search button and the Search address box appears:
- Select the address type (e.g. Customer Addresses), then the specific address from the displayed list.
If the list is very long you can type part of the address in the search box and only addresses containing those words will display.