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Kasia Czwarkiel (Unlicensed)

Kasia Czwarkiel (Unlicensed)

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Support Performance
SeverityTarget SLA ResolutionPerformance (Last 3 months)Performance (Last 12 Months)
Apr 17May 17

Feb 20

Mar 20Apr 20Jun
17
20
Jul 17
July 20Aug
17
20
Sept  17
Sept 20Oct
17
20Nov
17
20Dec
17
20Jan
18Feb 18Mar 18Critical (S1)
21
Critical 8 hours100%100%
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High
(S2)
24 hours100%100%

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Image RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedMedium (S3)Next Release96%95%Image Removed
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Comments

 Excludes Beta releases