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Kasia Czwarkiel (Unlicensed)

Kasia Czwarkiel (Unlicensed)

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Support Performance
SeverityTarget SLA ResolutionPerformance (Last 3 months)Performance (Last 12 Months)
Oct 16Nov 16Dec 16Jan 17

Feb

17

20

Mar
17
20Apr
17May 17
20Jun
17
20
Jul 17
July 20Aug
17Sept  17Critical (S1)
20Sept 20Oct 20Nov 20Dec 20Jan 21
Critical 8 hours100%100%
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High
(S2)
24 hours100%100%

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Image RemovedImage RemovedMedium (S3)Next Release96%95%Image Removed
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Comments

 Excludes Beta releases