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Kasia Czwarkiel (Unlicensed)

Kasia Czwarkiel (Unlicensed)

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Mar 18Critical (S1)Image RemovedImage Removed
Support PerformanceSeverityTarget SLA ResolutionPerformance (Last 3 months)Performance (Last 12 Months)Apr 18May 18Jun 18Jul 18Aug 18Sept 18Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19
Critical 8 hours100%100%
High (S2)24 hours100%100%Image RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedImage RemovedMedium (S3)Next Release96%95%
Comments

 Excludes Beta releases

10/04/2018 - 1 Critical Incident - Resolved within 2h28min

24/06/2018 23:00 - System downtime