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- Go into Inventory → Batch Processing
- Select ‘Halted Deliveries’
- You can filter orders by 'Customer' if required
- Select the orders that you wish to release
- Click 'Release Deliveries'
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If the delivery into the Warehouse is ‘short’ then the goods receipt Goods Receipt will show the shortage.
If no further deliveries are due then the Claritum Account Manager will need to adjust this manually by adding a goods receipt for the balance, noting that it was a short delivery and then adding a stock adjustment to match the warehouse balance.
Delivery Cost
This is explained in the The Customer Catalogue can use a Rate Card item to calculate a delivery charge for the stock items in the order.
The Delivery Rate Card Setup for Stock Items knowledge article .explains how to configure the Delivery Rate Card
Reconciliation Report
A list of all of items (product code, quantity and unit of measure) is sent to Claritum every night by the Warehouse Supplier's system. Claritum then checks these levels against the Claritum items.
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