Definition
A Rate Card
- is a product specification with a range of quantities and fixed prices for those quantities for a specified contract period.
- can be created for any product that needs to be purchased in bulk, and which thereby enables cost savings to be passed on to the Customer.
- can function in a similar way to a stock order or to a quote request, depending on how it is processed.
Two Rate Card Types / Workflows
- If a Customer orders an existing, unedited Rate Card item, they simply select it from the Customer Catalogue, add it to their basket and place the order, in the same way as a stock item. <<the spec can't be edited>>
- If a Service Provider orders a Rate Card on behalf of a Customer, they can simply order it as the Customer would, or they can edit the specification if required. If they do so, however, they have to request a new Supplier quote as the existing prices per quantity will no longer apply. This effectively turns the Rate Card into a partially pre-configured Quote Request. The newly priced spec per quantity could be saved as a new Rate Card (as long as the Supplier agrees to fix that price per quantity??)
The Rate Card workflow
A Customer can order a Rate Card item just as they do a single product.
If the Service Provider needs to place an order for a Rate Card on behalf of a Customer, the process is little more complicated than placing an order for a stock item. The Service Provider only has to find the required Rate Card in the catalogue, then complete the Rate Card Quote Request form.