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What is GDPR?

The new EU General Data Protection Regulation (GDPR) came into force on 25 May 2018 (including in the UK regardless of its decision to leave the EU) and will impact every organisation which holds or processes personal data. It will introduce new responsibilities, including the need to demonstrate compliance, more stringent enforcement and substantially increased penalties than the current Data Protection Act (DPA) which it will supersede.

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Data ProcessorData SubjectCategoryPersonal Data ElementsPurpose

Atlassian

https://www.atlassian.com/trust/security

https://www.atlassian.com/gdpr

Service ManagerClaritum Customers ( Key Contacts, Super Users)Support Portal
  • Name and Surname
  • Email Address
Manages support tickets

To support Claritum customers with issues, questions about the Claritum system.

The tool is used for managing tickets / communication between Claritum and their Customers ( key contacts, also known as Super Users )

Aha!

https://www.aha.io/legal/security

Service ManagerClaritum Customers ( Key Contacts, Super Users)Ideas Portal
  • Name and Surname
  • Email Address

Manages improvement requests, new features and functionality requests

The tool is used for managing improvements, ideas for new features and functionality requests submitted by Claritum's customers ( key contacts, also known as Super Users )

HubSpot

https://www.hubspot.com/data-privacy/gdpr

Marketing Contacts Sales ContactsService Manager

Claritum Customers ( Key Contacts, Super Users)

CRM and Marketing

Emailing

  • Name and Surname
  • Email Address
  • Company Address Information
  • Phone Number
  • Title

Marketing and customer relationship management tool.

Align Aligns inbound and outbound marketing campaigns across the customer lifecycle

Data is stored for commercial communications and to enable users to use the Claritum system and for Claritum to be able to contact Administrators of the system