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This articles details the additional pages on the customer portal and their functionality. |
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My Quotes
The my quotes page gives an overview of your quotes
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Status Name | Description | Next step |
 | Initial status displayed after the quote request is submitted | The quote needs to be accepted and the suppliers need to be engaged |
 | Status signifies the quote is being dealt with | The quote is now accepted and a purchase order sent to the supplier(s) |
 | The quote for your request is now available | The item can now be added to the basket and ordered |
My Order
The My Order page is essentially the customers basket. After you add an item to the basket it will be visible on this page.
The customer can edit the quantity of the item in the basket, clear their basket, add more items or checkout.
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Order History
The order history page is an overview of all the orders placed by the customer.
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The customer uses the tick box to choose which items they wish to re-order
Next they click re-order selected items
The items will automatically be added to the basket and the customer can order them as usual
My Approvals
If your order exceeds your personal spend limit it must be approved by your line manager.
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Navigate to the my approvals tab
You will see a list of all orders awaiting approval
You can use the radio buttons to approve or reject an order
Click the confirm button at the bottom of the page to action your approvals/rejections
My Details
Here you can update your personal detail and address details.
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Contact Us
You can contact your system administrator with a query about your order.
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