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On release there are 3 options given to the admin user that affect how the product is updated. It is important that the correct option is chosen to avoid unwanted repercussions with items that have previously been ordered or are currently saved in user’s baskets.
Option 1 – Prevent Ordering
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Best practice is to inform clients, when they request changes, how it may affect their user’s saved and previously ordered items. In an ideal world users should always edit their basket saved items in Claritum prior to ordering when they know a change has been made since they created or last saved it.
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For further assistance, please contact your Super User. |