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IMPORTANT: ESCROW provides a basic level of business continuity, however, clients should be aware of its limitations. Under an ESCROW agreement, Claritum lodge source code and/or data with a 3rd party ESCROW provider on an agreed basis e.g. monthly, quarterly or annually. The ESCROW provide securely stores the code and usually provide provides optional additional services such as code verification and enhanced security. In a Business Continuity event (e.g. Claritum ceases trading), the ESCROW provider releases the code and/or data to the Client.
It is the Client’s responsibility to provide suitable hardware, operating systems and infrastructure to set up and run the Claritum environment. For most businesses, this will result in considerable additional down-time, hosting costs and the requirement for suitably qualified resources to manage the environment. We therefore. , no longer . recommend ESCROW as a viable business continuity solution.
Claritum have partnered with NCC to provide ESCROW services to clients.
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