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| Level 1 | Level 2 | |
| Annual code ESCROW | 
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| Weekly code ESCROW |
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| Weekly Data |
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| 'Live' code, data and datafiles* |
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| Server already provisioned |
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| Server already configured |
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| Claritum System Software already installed |
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| Database + data files installed |
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| Quarterly validation of continuity service |
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| No changes to user login |
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| Immediate recovery** |
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| No IT expertise required |
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* Database data is mirrored in real-time but code and datafiles are synchronised nightly.
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In addition, a 'front panel' web page is accessible to the client at any time. This details the status of individual components within the Continuity Server as well as providing controls to switch the server from 'standby' mode (i.e. receiving data from the Claritum System) to 'enabled' mode (running as a replacement to the Claritum System).
Validation and Maintenance
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