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Under this SLA, Claritum provides support to selected groups of users on selected platforms as described below.
| User Type | End User Customers | Suppliers | Service Provider | |||||
| PlatformCatalogue | Customer Facing Portal | Supplier NetworkSystem | Service Desk (Live )SystemService Desk ( | Test )System | ||||
| Service Provider Support TeamContact |
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| Claritum Technical Support |
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| Claritum User Support |
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Claritum’s support services include:
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