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This data ‘map’ can be found here
Where is Claritum Data stored?
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Rackspace have also released their GDPR statement and shared FAQ's list which can be viewed on their website: https://www.rackspace.com/en-gb/gdpr
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Systems and Personal Data we
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share to support our Customers
As a Data Controller we securely store your information in other applications allowing us to support you and your organisation on a daily basis.
| Processor | Category | Element | Purpose |
|---|---|---|---|
Atlassian | Support Portal |
| manages support tickets |
Aha! | Ideas Portal |
| manages improvements requests, new features and functionality requests |
SalesForce | CRM and Marketing |
| marketing and customer relationship management tool |
Act-On | Emailing |
| align inbound and outbound marketing campaigns across the customer lifecycle. We use it for communicating important changes at Claritum, system upgrades, new product releases, scheduled software releases |
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