What is GDPR?
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Where else do we store your data Claritum?
We securely store your information in other applications allowing us to support you and your organisation
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Atlassian Jira ( Support Portal)
Support Portal Atlassian Jira is a product Claritum use for managing support tickets. Only Super User's data is stored in Confluence which includes data such as:
- Name and Surname
- Email address
You can check how Conlfuence securily store and use the information: https://www.atlassian.com/trust/security
Aha! (Ideas Portal)
Aha! is a product that Claritum use for managing our customer's ideas for Claritum improvements, new features and functionality. Only Super User's data is stored in Aha! which includes data such as:
- Name and Surname
- Email Address
You can check how SalesForce securily store and use the information: https://www.aha.io/legal/security
SalesForce
SalesForce is our CRM and Marketing software used by Customer Services and Marketing department. The following data is stored in SalesForce for out Customer Key Contacts
- Name and Surname
- Email Address
- Company Address Information
- Phone Number
- Title
You can check how SalesForce securily store and use the information: https://www.salesforce.com/uk/company/privacy/full_privacy/
Act-on
Act-On is an integrated marketing automation platform designed to align inbound and outbound marketing campaigns across the customer lifecycle. We use it for communicating important changes at Claritum, system upgrades, new product releases, scheduled software releases. The following Super User details are stored in Act-On:
- Name and Surname
- Email Address
- Company Name
- Title
You can check how SalesForce securily store and use the information: https://www.act-on.com/privacy-policy/