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The software has been developed for secure business-critical use by multiple named users within trading partner companies.
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All systems contain integrated firewalls to reject external threats as they occur. Robust industry leading trip wire software is present on all of our systems to constantly monitor and instantly alert Claritum’s systems administrators in the unlikely event of a breach.All system activity is logged (full audit trail) and all logs are monitored on a daily basis for any activity that cannot be dealt with by the automated security systems.
Secure Connection
All of our systems are protected through the use of SSL-encrypted communications. This provides a similar level of security as most leading internet banking systems.
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Claritum uses high-availability systems with multiply redundant hard drives carrying multiple copies of all data on the system. Should any of the drives fail, they can be replaced without interrupting the server at all which means no loss of data and complete business - continuity.
Resilient Infrastructure
Claritum's infrastructure operates on a no-single-point-of-failure principle; each component is duplicated to offer not only fail-over cover but also rapid scalability should the need arise.
Multiple web - servers, database servers, firewalls and load-balancers help ensure that even the complete failure of an entire machine cannot impact the continued operation of the infrastructure as a whole.
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Upon request, we can arrange for scheduled copies of all data relating to your business, held on our servers, to be sent via email directly to you. The system also allows the downloading of this specific data at any time via the Management Reporting Module.
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Claritum's hosting partner is Rackspace, out of appropriate local-based data centres. Their world-class hosting expertise and multiply-redundant network connections ensures ensure that connectivity remains at 100% availability.
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Key Claritum personnel are notified 24/7/365 by any of our hosting providers’ administration staff should any critical situation arise. In the event of the server load switching over to the backup services, Claritum technical staff are notified and can attend to the situation in a matter of hours.
Internal Network Security
Our network is protected using industry standard firewalls. Every machine on our network is covered by leading anti-virus software constantly scanning both emails and application traffic. Offsite back-ups are constantly maintained for internal data, software code, documentation and other customer specific records.