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Versions Compared

Version	Old Version 5	New Version 6
Changes made by	Kasia Czwarkiel (Unlicensed)	Kasia Czwarkiel (Unlicensed)
Saved on	Aug 10, 2021	Sept 01, 2021

Key

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Severity

Target SLA Resolution

Performance (Last 3 months)

Performance (Last 12 Months)

Aug 20

Sept 20

Oct 20

Nov 20

Dec 20

Jan 21

Feb 21

Mar 21

Apr 21

May 21

Jun 21

Jul 21

Aug 21

Critical

8 hours

100%

100%

Image Added

High

24 hours

100%

100%

Image Added

Comments

Excludes Beta releases