Versions Compared

Version Old Version 2 New Version 3
Changes made by

Kasia Czwarkiel (Unlicensed)

Kasia Czwarkiel (Unlicensed)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



SeverityTarget SLA ResolutionPerformance (Last 3 months)Performance (Last 12 Months)
Jun 18
Jul
18
19Aug 18Sept
18
19Oct
18
19Nov
18
19Dec
18
19Jan
19
20Feb
19
20Mar
19
20Apr
19
20May
19
20Jun 20
Critical 8 hours100%100%Image ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage Modified
High24 hours100%100%Image ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage ModifiedImage Modified
Comments

 Excludes Beta releases

10/04/2018 - 1 Critical Incident - Resolved within 2h28min

24/06/2018 23:00 - System downtime